The Sound Test generates audio output to the TV. Check an alternative external source with the sound system, such as a Blu-ray player, DVD or Gaming Console. If you are using an external sound system such as a Home Theater etc, then check that the TV Speaker is Off. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Refer to the specific audio input and output scenarios to identify why no audio is heard on either the TV speakers or the external device speakers. If there is still no sound, then the external sound system is likely to be faulty. Distorted audio can be caused by faulty audio circuitry in either the TV or external audio systems. If the external source, such as a cable or satellite box has a volume control, check if the setting is muted or set at a low volume. Audio is missing from some speakers (not all), Device Has No Audio - Sound Bar/Sound Plate/Home Theater, Privacy Portal - Do Not Sell My Personal Information. Another likely cause of audio distortion is the external device. Check an alternative internal source. 60% Fast Cooling with 10 Year Compressor Warranty, Find helpful information about your LG product, Facebook Share LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If audio is present, then your previous external sound source is faulty. We apologize for this inconvenience. The most general issue when using an external sound device is making sure the. Check if the external source is switched on. Scan, Slow Motion, and Pause are special playback modes in which the media plays back in specific ways. If possible test with an alternative external sound source, such as a Blu-ray player, DVD or Gaming Console. The Sound Test generates audio output to the TV. Check if the external sound system is set to the correct volume and not muted. Verify the other Sound menu settings. Congratulations, your TV has sound! In order to get the best possible experience from our website, please follow below instructions. to LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Delicious. Check your user's manual to make sure. Press the. If possible test with an alternative external sound source, such as a Blu-ray player, DVD or Gaming Console. Check if the external sound system is switched on. If the audio distortion is still present, please proceed to schedule a repair from our Schedule a Repair . Check if the correct input is selected on the TV. With Sound Out set to Internal speakers, no sound will come from the external speakers. Try to test the media device on another TV to confirm it's working. If no audio is present, then the TV may require service. If there is still no sound, then the external sound system is likely to be faulty. Press the Settings button on the LG remote control and select All Settings > Sound > Sound Test. Check an alternative external source with the sound system. In order to get the best possible experience from our website, please follow below instructions. In order to get the best possible experience from our website, please follow below instructions. If using an LG Home Theater, Sound Plate, or Sound Bar, refer to, If using a home theater device manufactured by another company, please contact the manufacturer. If there is sound, then proceed to the next step. Select AV Sync Adjust. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. I was disappointed with the product quality or performance. Check if the volume is set to the correct level and not muted. The information was not presented clearly. Get your questions answered about product setup, use and care, repair and maintenance issues. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. The absence of audio coming from your TV can be frustrating, but the steps below will help to find and resolve the issue. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. I was disappointed with the product quality or performance.
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